Hello.
I would recommend contacting Customer Support for this.
We're available to guide you through the entire process and answer any questions you might have, as follows:
- February 20 to May 1, 2023 (Monday to Sunday):
- 9 AM to midnight ET for English support
- 9 AM to 9 PM ET for French support
- Rest of the year (Monday to Friday):
- 9 AM to 6 PM ET for English support
- 9 AM to 6 PM ET for French support
TurboTax Online and Desktop
Contact us by phone
Free and paid users of TurboTax Online and Desktop products can get in touch with customer support by calling 1-888-829-8608.
TurboTax Live
TurboTax Online - Assist & Review
If you're using a TurboTax Live Assist & Review product, there are several ways to reach out for help:
- You can contact a TurboTax Live expert by logging into your TurboTax account, then selecting Live Help
- You can request a review call within your return by going to the Review section in TurboTax
TurboTax Desktop - Assist & Review
If you've purchased the Assist & Review service, you can access it by selecting the Expert Help icon, then select Book Appointment or Request a Callback.
