Questions for SUSAN

Mark4444 · ‎April 1, 2023

Susan I received your e-mail with the wrong instructions on how to post a question.

I'm sorry this site DOES NOT WANT USERS TO ASK QUESTIONS!

If it did it would have a button at the top of the home page saying:

"Post a question".

These were the instruction you gave to ask a question:

click on "Discuss" at the top of the page
click on a topic
click on sub-topic
click on "Ask A Question" next to the search bar

That is NOT CORRECT.

This is how to post a question:

Go to the TurboTax Support page
Select Discuss from the menu
Select the box labelled Troubleshooting
Select Ask a Question
Enter your question, choose your product, then select Post

EdithT · ‎May 1, 2023

Hello @Mark4444
Happy that you were able to find an answer to the question.

Thanks for sharing the detailed way to get there.

charlesmitch

@Mark4444 Thanks for posting this. I have been trying to figure out how to post for a while now.

Why not have a big button that says "POST"????

Mark4444

You are welcome!
Your suggestion is the common sense, simple way to post a question.

As I mentioned, Intuit does not want to answer questions.

I can't speculate what the reason is, but if they did want to help their paying

customers they would make it as easy as possible for them to post questions here.