jjjoff12
New Member

Quebec NetFile gives me "Not Eligible" for no valid reason. My wife's Q and CRA returns went through OK. Where is the problem ?

 

Troubleshooting

Hello

Sorry for the difficulties you're having. I would suggest contacting customer support for further help: https://turbotax.community.intuit.ca/turbotax-support/en-ca/help-article/tax-return/contact-us/L1h8P...

Troubleshooting

They were useless. Wasted too much time waiting on line and then their solution didn't work. They were not willing to admit they had a programming error and /or that their software was less than perfect.