smaronets
New Member

Finding licence code

Hello,

I installed TurboTax 2022 on my laptop and filed my 2022 returns with it, but I now need to switch laptops and am trying to install the program on my new laptop. This requires me to re-enter my licence code, which I threw away after the first installation.

Is there any way to recover my licence code?

 

Cheers,

Shawn M.

‎May 8, 2023 10:54 AM
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TurboTaxBrenda1
Moderator
Moderator

Troubleshooting

Does your old laptop still work? If you can open TurboTax 2022 on it please let me know.

 

Thank you for choosing TurboTax.

‎May 8, 2023 10:58 AM
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smaronets
New Member

Troubleshooting

It does still work and I can open TurboTax 2022.

‎May 8, 2023 11:54 AM
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TurboTaxBrenda1
Moderator
Moderator

Troubleshooting

Help, purchase more returns- go to "Not sure you need more returns?
We know it can be confusing so we've explained it all here."

 

Then click on the link below:

Click here to see how many returns you've used on your current TurboTax license before purchasing mo...

 

A screen will pop up and you will click on details and you will then see your license code. 

 

Thank  you for choosing TurboTax.

‎May 9, 2023 1:37 PM
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