I was speaking with someone in March and April and they said he could see where I had paid twice for a tax kit. First time was March 23 by VISA for $79.08 order #TTWND238455446.But because I couldn't get back in the form to change something I paid again April 13th $90.38 TTWND240685625 He told me my case number was [phone number removed] and that I would get my refund for the second order. But I have not received the refund. Called again in June and again could not speak to a person. That is very stressing. Please follow this up I have used Turbo Tax for years and have never had anything like this happen. (by the way my user name is leonataxdoer.)
[name removed] email: [email address removed]
