I just got a message that upon trying to file my daughter's income tax that her submission has a CRA Result Code 31. I would like to fix this so that I can file successfully.
Is it possible to talk to someone on the phone?
Liz Rusch
Hi Liz, there is a possibility that the social insurance number you entered might not match your daughter's profile with CRA. What should I do if I received netfile error 31? What does this mean? Please feel free to contact our customer support at 1-888-829-8608 if further assistance is needed 🙂
