Pat1055
New Member

Netfile not working

I have tried to netfile my 2022 taxes and it will not work and I tried manually as well. Is there something wrong with the software, I got a puppy icon?
Moussi2
Moderator

Troubleshooting

TurboTax is aware of this issue, and it is being looked at. We will provide an update as soon as possible. We appreciate your patience.

 

Thank you for choosing TurboTax. 

Pat1055
New Member

Troubleshooting

I also called, and the associate told me that it was revenue Canada‘s issue, and to keep trying.  Not sure if I should buy the net file application for 2023 if this is going to be an issue

Troubleshooting

Have you tried filing your return today? NetFile is up and running - are you getting an error message?

 

Thank you for choosing TurboTax.

Pat1055
New Member

Troubleshooting

Just tried again and success, I was able to file.  ,

Troubleshooting

Great to hear! 🙂

TedZap
New Member

Troubleshooting

Netfile is greyed out on my version of Turbotax

Why ?

 

Troubleshooting

@TedZap Are you using TurboTax CD/Download or TurboTax Online?