Either you purchased 2022 by mistake, or TurboTax 2023 that you purchased did not download. Check that first.
If TurboTax 2023 that you purchased did not install, deactivate your firewall, spyware and antivirus to download and install TurboTax 2023. Reactivate these functions after.
If you are still having issues, let us know which version of TurboTax 2023 you purchased.
Thank you for choosing TurboTax
