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Can't enter licence code to start turbotax 2023
When I try to enter my licence code to start TurboTax 2023 it ignores the keyboard. So I can't type in the code and can't start the software...
I have uninstalled, re-downloaded, re-installed and rebooted but still can't type in the code.
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Troubleshooting
So it works perfectly on my old crappy desktop, but it doesn't work on my brand new Lenovo laptop .....
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Troubleshooting
Try using the tab or arrow keys to get the cursor into the text box so that you can type in the code.
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Troubleshooting
Try changing the scaling settings of Windows to 100% if it's not already set to that. You can also try setting your screen resolution to 800 x 600, enter the licence, and then change the screen back to normal.
You might also be able to just move your mouse the blank screen and find the license code box by watching for the cursor to change.
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Troubleshooting
Even with the curser blinking, I cannot enter the licence code. I tried several times but the space remain blank while the curser keeps blinking. Is there another way to enter the code?