Troubleshooting

@Jack_1 Thanks for your very detailed explanation of the problem with installation!! I bought Turbotax Standard 2023 at Costco recently. I just tried to install from the CD and I see EXACTLY the same behaviour.  The default install location is the TT2022 folder and it wants to overwrite the 2022 installation. Obviously there is a problem with the installer. In using TurboTax (nee QuickTax) for over 10 years, this has never happened to me before, the installation is usually smooth. 

 

To Intuit: you  should be proactive to address this problem by recalling and replacing the defective CDs. Don't just say "download the software".  If I planned to download, I would have bought the download version at the outset.  There is a reason I purchased the CD.