OK thanks and yes I was able to contact them on the phone . Was on the line with them for over and hour and we double checked everything and still nothing worked still getting same blue title screen up. No idea what I need to do to run the program and I opened the retail box so now can't even return it. Like last years issues of blank screen/hanging screen I will wait to see if they come up with an update fix for this issue.
Please if your having the same issue post it here and if you found a fix let us know
