Anonymous
Not applicable

Troubleshooting

@TurboImpotBrenda1  

Seems the script errors have disappeared but i didn't submit my return to CRA as i had used your online option and that worked for me.

Thanks for the update!

Terson

Troubleshooting

Thank you for letting us know 🙂 

Troubleshooting

Thank you,  Susan. I was able to submit a Netfile return today without any script errors.

 

 

Ron McRae
New Member

Troubleshooting

I received a script error message when trying to netfile.  What can

I do to get past this blockage?

Troubleshooting

@Ron McRae If you are using TurboTax Desktop, please make sure that it's updated. You can also try reinstalling the software using the download from our website. You can download the current version of TurboTax Desktop edition here:  Choose the 2023 TurboTax edition you need (for Windows). 

ayazayn
New Member

Troubleshooting

Hi there.

 

Is the issue already been addressed? I keep having the same error but I triple check that all the information were correct..Refile it and this one showed again. IMG_6013.jpeg

Troubleshooting

@ayazayn is it possible you have locked forms in your return? If not, we suggest you to contact our product support team by phone. They have access to tools we don't have here in Community, like screenshare, and see the issues to escalate into an investigation if needed.

Thank you for choosing TurboTax.