Pearl112
Returning Member

Troubleshooting

I am getting the exact same error, how did you get it to resolve?

Troubleshooting

when you get to the end and it asks if you need to modify ,click on that and it should take you back to where the issue is . the boxes will be highlighted in blue. That was where I found my errors. address postal code maybe or title [mr/mrs] Hope that helps

Troubleshooting

Thank you very much, I had a repeating character on my postal code

Troubleshooting

I had the same error code. it was a typo in my postal code. Double check spelling of your name, address, sin #, ect. there could be a problem there.

Sue73
New Member

Troubleshooting

Trying to net file my return and I have error code xml2023 what should I do 

Troubleshooting

When Trying to netfile a 2023 return I get error code xml2023

Troubleshooting

Download/ desktop

Troubleshooting

@Sue73 @bobhoddinott  Please double check your personal and contact details, like the spelling of your name, address, SIN. If you are still not able to resolve this issue, please contact our phone support team at 1-888-829-8608.

 

Sharon414
New Member

Troubleshooting

I am getting XML2023 error code when trying to netfile return

 

 

Troubleshooting

@Sharon414 Please double check your personal and contact details, like the spelling of your name, address, SIN. If you are still not able to resolve this issue, please contact our phone support team at 1-888-829-8608.