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Troubleshooting
Thanks for replying...
When you first log in to your account, it takes you to the "My Returns" page where you can view all of your returns. There is an option to select any of your returns. There is a button beside the return that says "Continue". When you click on the button it is supposed to open your return. When I click on "Continue", I get the message that the website is down. The exact wording of the error message is the same as what the other responder shared.
I've just checked again and I'm still getting the same message. I've tried signing on on other browsers too and also in InCognito mode but no luck.
ā€ˇFebruary 28, 2024
2:57 PM