I'm also using Online and switched to a completely different Browser and Home Office Expenses are NOT SAVING. They are being indicated as 'Amount to carry forward' but not where they should be 'Total claimable for 2023'
Total claimable for 2023 persistently indicates Not Started regardless of if I :
- Clear cache and then re-enter the Home Office expenses all the way to Saving them
- Clear all values for Home Office Expenses , then Delete Home Office Expense as an expense category , then restart the entire process all the way to Saving them
- Do the entire series of troubleshooting above on THREE DIFFERENT BROWSERS.
I nearly submitted my tax return and would have received a refund with a deficit of about $25,000+ than what was expected because TBH after a decade of using TurboTax I just would never haver expected TurboTax to so royally screw something like this up and have never felt a reason to be dubious about TurboTax's computational accuracy , until today. This is not a user problem, don't make your customers suffer through having to call a support line, escalate this immediately to your Director of Engineering . They should be working over the weekend to fix a bug as ludicrous as this during tax time (VP level 20+ years software development here).
