Troubleshooting

Hello,

 

   I am on the easy-step page where it asks, "do you want to apply for the canada workers benefit", but it does NOT allow an option for "yes" or "no" as shown on your screenshot.  It ONLY continues to ask who will apply (between me & my spouse) and then asks 4 qualifying questions to show that I qualify (are you tax exempt, have you been to jail, etc).  

 

   I have even gone in through the forms schedule 6 and attempted to manually uncheck the box of "are you claiming this benefit", but if I uncheck myself, it then auto checks my spouse and visa versa.

 

 Please help, this is incredibly frustrating (and made more so seeing as this is a problem from previous years software).