TrinTaco
Returning Member

Transmission Error Netfile Quebecl

Just wondering if anyone has a solution to an error I get when trying to file to Quebec. I am using the online Deluxe version of Turbo Tax.

 

I get a “Transmission Error” when attempting to complete my filing to Revenu Quebec. There are no error codes just “no information available.”

 

My federal return went through no problem.

 

Ive spoken to several customer service people from Turbo Tax over the last week without a resolution. The last rep sent screenshots to the tech team and a day later I just received a email which said they have an issue filing with Quebec. I have tried again for the last few days and still the same error.

Things I’ve tried:

-reviewing information to confirm it is correct

-called Revenu Quebec to confirm my Netfile is open for this year

- tried using different browsers and devices

- used incognito mode and cleared cookies

 

Has anyone successfully filed their 2023 taxes with Turbo Tax to Revenu Quebec?? 

Does anyone have any suggestions to resolve my issue?

 

Thank you