Need to talk to a supervisor for an issue not resolved.

Waiting for someone to call me.
Moussi2
Moderator

Troubleshooting

I asked a supervisor to contact you, in regards to your request.

 

Thank you for choosing TurboTax.

Troubleshooting

I purchased the 2023 turbo tax and the purchase went through, but the download was blocked. 

Moussi2
Moderator

Troubleshooting

Please use this link on our website to download the software.

 

Thank you for choosing TurboTax.

Troubleshooting

I was sent a link to download the software. I bought it yesterday, but it wouldn't download (after several attempts.

Troubleshooting

Please use this TurboTax Download Premier link. You will use the license code from your original purchase.

 

If you are still in need of help, we believe your best option is to contact our telephone support team for further assistance, as they have the option to view your screen to help resolve the issue. To contact them, please follow this link: Contact Us. 

​​​​​​​Thank you for choosing TurboTax.