I placed ordered on a product but decided to downgrade before I netfile.
I placed an order for self-employment product online but decided I didn’t actually need it, and switched to deluxe. I haven’t netfile with the self-employment but it still charged me and I requested a refund but got denied?
Unfortunately, we cannot do refunds in the community but your best option may be to contact our telephone support team. For further assistance please follow this link: Contact Us.
