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Incorrect spouse information
TurboTax Online is not filling the field "Net income from line 23600 of their return to claim certain credits (or the amount that it would be if they filed a return, even if the amount is "0")" if my spouse's income is zero. This must be explicitly set to "0" instead of blank, or NETFILE will fail with error 960576 if claiming the British Columbia renter's tax credit. Please fix this behavior.
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March 8, 2024
2:43 PM
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Troubleshooting
Thank you for your feedback, we appreciate it. To not have an issue at Netifiling, the spouse with the lowest income should be Netfiled first.
Thank you for choosing TurboTax.
March 8, 2024
2:49 PM