yauyeung
Returning Member

Troubleshooting

It worked after I got CRA to unlocked my account.  Because I have tried to submitted many times with the error. 

I was  allowed to do this 5 times and it didn't changed until I was finally able to submitted.

 

1. Go to My Info > Contact information
2. Is your mailing address outside Canada --> say yes
3. Does the CRA have your address on file? --> switch to No
4. Go back > Is your mailing address outside Canada? --> switch back to No
5. Navigate away from this page --> Continue