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Troubleshooting
I use the online version which you can access by following the link I posted in my previous post (CIBC affiliate discount offer), click file now, then choose Self Employed ($48 instead of $60). I completed my tax return until the secure checkout page where I need to pay by providing my credit card info but the price shown is not $48. I did not pay or provide my credit card info at this point.
All this has been explained at length to 2 customer service represntatives over the phone yesterday in 2 conversations that spanned over 140 minutes! I was also promised to have a supervisor contact me by phone which did not happen.
March 11, 2024
11:59 AM