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Troubleshooting
Hello,
What you suggested did not work. I have already called in and spent a lot of time with the agent and she was to escalate the issue and someone was to call me back yesterday. I still have not heard from anyone. Please fix the issue and call me to advise it has been fixed. It is a problem with the software. Terrible customer service.
Thank you,
Tracey
March 14, 2024
12:52 PM