Troubleshooting

Thank you for your patience and understanding. "When you receive notification that a case has been closed, it simply means that the customer's interaction with you is complete, not that they did not request an investigation or callback.

Regarding the Revenue Quebec Nefile error "Transmission Error," please note that this is a known issue at the moment. Our team is working diligently to find a solution, and we will provide you with an update as soon as we have resolved the issue.

We appreciate your patience and understanding.