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Bug in T1: value in line 45400 instead of 45350
(For the online software, in French; don't know if it affects other versions)
When Turbotax completes Schedule 11 (Tuition), it calculates the Canada Training Credit. That should be put back to line 45350 in the T1, but the software instead puts it in line 45400 (Refund of investment tax credit).
I've been trying to report this to Intuit. They called me (they couldn't help), then sent me an email message to get screenshots (with a broken email address that doesn't accept messages: [email address removed]).
Stellar.
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March 17, 2024
2:05 PM
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Troubleshooting
Another way to contact TurboTax is to use the chat help from inside the return as seen in the image below.
Thank you for choosing TurboTax.
March 20, 2024
10:34 AM