Troubleshooting

Have this error come up.  I've uninstalled, cleared temp files, restarted and reinstalled 3 times.  Even bought another copy of the download desktop program to make sure I had the 64bit option and still have the same error coming up.  I tried to see if it would allow me to do the taxes without updating but it doesn't and won't do the filing or download from CRA.  

I tried going to the contact us page and just keep going round in circles from one link to another with no spot to get actual help and I am not getting any answers.  

I normally don't have issues with Turbotax.  This is the first year that I'm disappointed in my experience.

Need some help here.