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Cannot file using Netfile
Message from CRA
The Canada Revenue Agency was unable to process your return because of one of the following reasons:A date of entry was indicated without indicating the residency status as immigrant.You indicated a residency status of immigrant without providing a date of entry.Make the necessary corrections and try again.
But actually I have filled the following information:
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Troubleshooting
Is it showing as Warning or an Error? If it's a warning, then you can ignore it if the information you entered is correct.
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It's not just an warning, it is an error which means my submitting is failed.
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Troubleshooting
Please contact our phone support team at 1-888-829-8608 as they will be better able to assist you.
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Troubleshooting
@yasinguducu Please contact our phone support team at 1-888-829-8608 as they will be better able to assist you.
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Troubleshooting
I contacted the support and they cannot solve this problem for me, my netfile account was locked due to retrying for too many times.
In the end, I refunded turbotax and changed to another online software, and saved my life.
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Which software have u changed too ?
i had the same problem for 4 peoples.. I can’t believe they can’t fix it
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I did contact them.. they can’t fix it.. it’s a bug.. the guy told me to send my tax return in the mail.. it’s not 1991 anymore.. this bug should be fixed by now.
im refunding this software