abc29
Returning Member

Track refund request

This is the case number [phone number removed]. When will my refund request process? I have a call with customer care and no one is listening. 3 years of association with turbo tax and I was not expecting this. Please give me my money back.

Troubleshooting

We have reviewed your account and found that you purchased TurboTax Full Service, and had a call with them. They will assist you with your case.

 

Thank you for choosing TurboTax.

abc29
Returning Member

Troubleshooting

I just wanted to know the refund status. Please dont send me automated AI response.

abc29
Returning Member

Troubleshooting

The automated call doesnt connect me to agent.

abc29
Returning Member

Troubleshooting

I am now doing my tax through assist and review feature of turbo tax. That would be helpful for me. Please process my refund request. Thanks.

Troubleshooting

A refund has been requested for you. It can take up to 2-3 weeks to see it back on your credit card.

 

Thank you for choosing TurboTax

Jkleine
Returning Member

Troubleshooting

Refund track please

Troubleshooting

We do not see that you were charged for anything as you used TurboTax Free?