I ham having the same problem with no help from turbotax... can not finish taxes without access. I have a different problem witht he corporate versions that did not allow more that three years of software on the same computer, had to delete a prior year version in order to complete install of next year. Software does not tell you this and had to go through three support person before finding one that really new the product and could supply the solution.Some of the support people fill seats..
I have uninstalled software and reinstall with the same white screen.. is there no solution.
