If the error message specifies that the phone number is incorrect, please review the form and check that all the information provided is accurate, including the postal code and phone number. You can try removing and re-entering the phone number to see if it resolves the issue. Additionally, if you are using the TurboTax CD/Download version, please use the EasySteps section, or if you are using TurboTax Online, please ensure that you have answered all the questions in the "INFO" section of your return.
When entering the phone number it must be entered this way (XXX) XXX-XXXX
Thank you for choosing TurboTax
