Muggstry
Returning Member

Troubleshooting

My purchase is  a card with an activation code. It was in a box labeled Deluxe Online Edition. It was purchased at Staples Canada, 1595 Merivale Road, Ottawa K2G 3J4 on 14 March 2024. 

 

When I attempted to enter the code, the reply was, "Something is no right, try re-entering your code.

 

I have re-entered the code many times.