jbyrne1211
New Member

Problem entering RL31

This is for the Quebec Solidarity Tax Credit.

 

When asked "Were you the owner or co-owner of your dwelling on December 31, 2023 and received a municipal tax bill?" I select "no."

 

Then I enter the information from boxes A and B f my RL-31.

 

I get the error message saying "On December 31, 2023, you could not be both an owner and a tenant or subtenant of your principal residence. Enter information for only one of the options."

 

What is the problem? I never indicated anywhere that I was the owner.

‎March 26, 2024 5:58 AM
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TurboTaxGinette
Moderator
Moderator

Troubleshooting

There are no known problems for the RL-31. Please review what is checked off in the interview/profile at the beginning of the return also. Once all has been verified, clear your cache/cookies, sign out of your return, then restart your computer. If the issue persists, we believe your best option is to contact our telephone support team for further assistance, as they have the option to view your screen to help you. To contact them, please follow this link: Contact Us. When asked if you wish to receive an email say NO then say "speak to a representative" and hold the line.

​​​​​​​Thank you for choosing TurboTax.

‎March 26, 2024 6:34 AM
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