Crashed user
New Member

Turbo Tax crashed in Pension Optimizer

Turbo Tax 2023 Standard Desktop is consistently crashing in Pension splitting Optimizer -- it calculates optimum amount and displays results, but as soon as I select "Optimize" button it crashes. 

TT 2023 version 00.01.61  Build 6004 068G22

 

Assistance welcomed 

‎March 27, 2024 10:28 AM
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TurboTaxSusan
Moderator
Moderator

Troubleshooting

Please try reinstalling TurboTax using the download from our website.  You can download the current version of TurboTax CD/download edition here:  Choose the 2023 TurboTax edition you need (for Windows). If you are still not able to resolve this issue, please contact our phone support team at 1-888-829-8608.

‎March 27, 2024 10:41 AM
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Crashed user
New Member

Troubleshooting

Reinstall seem to fix.

‎March 30, 2024 8:48 AM
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