I am having this exact same issue. I was advised tech support would work on resolving the issue and be in touch via email within 7-10 business days. 19 business days later, I called back and the issue was still not resolved and they couldn't tell me when it would be resolved. They advised I start a new return. I did, reluctantly, and then after over an hour of inputting my data, I get the puppy error. AGAIN. I am completely baffled as to what to do. TurboTax has not been helpful and I am losing hope with being able to file with them. It's extremely disappointing as I've used them for the past four years and had no issues. This year is a nightmare.
