Trish1231
New Member

Not sure what to select

I purchased the TurboTax 2023 Standard CD version from Costco. When I did the installation it shows TurboTax 2022 and ask to choose 1) Install a new language of the Product or 2) Maintain or upgrade an existing language of the Product. Please help. 

Troubleshooting

Please try reinstalling TurboTax using the download from our website.  You can download the current version of TurboTax CD/download edition here:  Choose the 2023 TurboTax edition you need (for Windows). If you are still not able to resolve this issue, please contact our phone support team at 1-888-829-8608.

Trish1231
New Member

Troubleshooting

I purchased the CD as I want to have a CD...I see in other posts you are sending out replacement CD's ...can I please get one. Thanks.

Troubleshooting

I have put in a CD replacement request for you.