Hi,
i am filing for 2024 and i am having same problem. I connect to CRA and then after loading details i get this error. "TurboTax online has encountered a problem. "Please close this browser and try connecting to TurboTax Online again".
I signed in using all others different browsers , cleared cache and even used a different machine. still can't pass this problem.
Seems like you are forcing people to pay more to get this issue resolved which is from the turbotax end.
