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Troubleshooting
I am beyond frustration right now. I have tried for two days to get TT to save the information downloaded from CRA and it encounters a problem and shuts down every time. I do not believe it is a Windows Defender problem, as I completed a tax return for my husband and the information downloaded and saved without problems. I also completed a tax return for myself and the information downloaded and saved without problems. I am trying to prepare a tax return for my mother. I can see it connect to CRA and download, but TT does not appear to be able to save it. I have logged off and logged in. I have turned my computer off and re started and logged in. I tried creating a new tax return for her. Still encountering the problem with saving the info from CRA. Sure would be nice to resolve this issue.