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Troubleshooting
Unfortunately, the only way to insure that you have the right information on all the right slips is to forego using Autofill. It is not necessarily a tax software problem. Once imported, you cannot correct the slips. Slips should be entered exactly as they are whether imported or entered manually, otherwise as you have experienced you will have difficulties filing or after assessments.
I suggest you start a new return and not Autofill.
If you would like to share your screen to identify the problem where it might be escalated to an investigation, please call our customer service at 1-888-829-8608.
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‎April 8, 2024
9:25 AM