Amwoj
New Member

Troubleshooting

Yes! My wife and I were following the steps. After my data was transferred over from my CRA, we got our first dollar figure on the top right corner of the home screen. When we clicked on continue it took us to this US turbo tax page (see image below). We know it's US based because it offers translation to Spanish. At the time, we just clicked on Let's Go, and then realized it was giving us turbo tax package options which were more expensive than the standard $60 we signed up for when we first started the process. Anyhow, we panicked and signed out. Upon signing back in, every time we click on 'Continue' with our return, it brings us to this same page. We also noticed that our return $ figure is back to $0.  turbotax error.PNG