I tried to follow the instruction as:
- Open your TurboTax return.
- From the menu, select Review, then Expert Review.
- Select Schedule appointment, then Continue.
- The next available appointment is displayed. If necessary, select Find a different time.
- Fill out your contact details, then select Schedule appointment.
Step 1: Ok no problem
Step 2: I selected "Review", and it open up the dropdown list, so the page is not changing because "Review" is not a page but only a title of that section. Now the question is in which page I can find that specific "Expert Review button"???
So I am blocked on Step 2
I called the Customer service and she told me to go before 9 AM or after 9 PM on the page of "Occasions d'épargne fiscale/avertissements/erreurs" and I should be able to see a button for "Expert review" . But I STILL CANNOT find it, why this pay service is so difficult to find? I logged right at 9 PM Eastern time...
Also, it's been MANY times I clicked on the FAQ panel, and I typed "Tax expert", and the result gave me a box with a title saying "Parlez à un expert en chair et en os" and I clicked on that Call to action. It leads me to another page with another button saying "Ajouter Revue-conseil" and what it gives me every time is an error message
"Une erreur s’est produite, mais nous travaillons à la corriger."
So that button is a fake button or there is a real technical issue?
