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NETFILE error code 37
I've encountered an issue at the filing stage. Notification reads:
"CRA Result Code: 37
The Canada Revenue Agency was unable to process your return because of one of the following reasons:
A date of entry was indicated without indicating the residency status as immigrant.
You indicated a residency status of immigrant without providing a date of entry.
Make the necessary corrections and try again."
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Troubleshooting
Please contact our phone support team at 1-888-829-8608 as they will be better able to assist you.
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Troubleshooting
Hi @TurboTaxSusan! Thanks for your help, can you please DM me a support ID so I can speak with a specialist? I've reached dead ends after being sent links by the automated system and it will not allow me through to speak with a person.
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Troubleshooting
Hi @TurboTaxSusan! Thanks for your help, can you please DM me a support ID so I can speak with a specialist? I've reached dead ends after being sent links by the automated system and it will not allow me through to speak with a person.
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Troubleshooting
When you can phone support, tell the computer you want to speak to an agent. You may have to repeat yourself. Then when it asks if you if you want a text message, say no. It should then start asking you for your phone number and other info needed to transfer you to an agent.