Troubleshooting

Yes - same thing. Clearly Intuit TurboTax is not trustworthy. Ironic for something as important for filing taxes. The income tax return is as simple as it can get - one T4, zero changes, zero expenses. It's the most dirt simple income tax return. Said "no" to all upgrade options. Yet, somehow, TurboTax claims an upgrade somewhere along the lines is needed and now need to pay $15. If a return with only ONE SINGLE T4 and nothing else (no dependents, single, no investments, no expenses, literally only ONE T4 and all defaults otherwise) - then clearly they don't have a free version as claimed. TurboTax should be ashamed. I will start over again with a trustworthy filing company.