There was no update to my support case so after waiting I contacted support again, provided my case number but it was surprise to me that no error details were captured in case so I have to explain everything again. I did screen sharing and they kept trying and locked me to netfile. Support is not accepting this as bug in Turbotax and rather said its issue on CRA side. Issue is simple if they want to escalate to their development team to fix the bug. It looks like that file that Turbotax is generating to send to CRA is missing either date of entry to Canada when selecting Change in residency or vice versa. Turbotax was not even calculating carbon tax rebate so even from that it looks like its not detecting change in residency.
What a waste of time and money with Turbotax if they cant accept bug and fix it.
Time to switch to some other company. How can I get my money back?
