I tried to activate Turbotax deluxe and it came up something is wrong. Hit on continue and did an income tax form. Wouldnt let me finish. Needed to activate. Tried again and again. Figured there might be a problem with with purchase so I took it back to costco and got another. Wont let me put that one in either as I have already activated 1 and not allowed 2 codes. Then I discovered I needed to download the 2023 version which I did and now I cannot activate anything no matter what I do. Thought about putting in my husband's name as a user but afraid it will come up as both codes are registered to me or they will recognize that the same computer is being used. Can't get any decent help from turbo tax unless you buy a subscription. DESPERATE!!! PLEASE HELP. All I need is one of the codes removed so I can continue on. Used Turbo tax for many years. This is the first year I didn't use the cd.
