I want to be clear that I was never left a message with a name or a call back number. I receive a dozen spam calls per day and I (like many others) turn my ringer off during. I've been waiting for the supervisor to call me back for weeks and calling once and not leaving a message is not acceptable. Please have someone email me or call me with a name/call back number. I spent a long time on hold and a long time on the first call. I'd prefer not to have to do that again. I've already lost hours of time preparing two returns that have been lost to the technical issue. Please address that. I'm not the only one. My last message was taken off the forum. There will be others like me.
