I too, have encountered this problem ever since autofill was introduced. Hence, I did not use this feature for several years. Last year I decided to try again and only downloaded the Federal forms. I was then able to add each Relevé to the appropriate T4. This year I did the same but ended up with 3 T4s (out of 5) that all linked to the same Rel2. It took me a long time to figure out where the problem was.
I disagree with 2 of your observations.
1-Although it is true that you cannot change the values through "Forms" it IS possible to change the values on the forms once they have been loaded if you go to the Income entry in Easy Step. . Unfortunately, when I modified the Relevé values to match T4 (#1), for example, when I looked at T4(#2), it was then showing the values from T4(#1). So I would correct that one, thereby erasing the data for T4(#1), etc, It took a while for me to realize there was only 1 Rel linked to multiple T4s. Especially, since I had 2 other T4s that were 1:1. My solution was to delete the Relevé entirely and add them back to each of the T4s individually. That resolved the problem.
2-since the relationship between the T4s and Relevés is 1:1, I would definitely consider this a software issue. If the system can match some of them, then it should be able to match all of them. At the very least, there should never be a Relevé that is a combination of multiple records, That makes verification and tracking incredibly difficult and time consuming for the user
Thank you for your input and explanations. I may take you up on escalating this issue with the phone number you have provided. Another pet peeve has been that I could never find a phone number, email or online way of contacting the company to provide feedback. I am glad that I have now found this community
