Troubleshooting

Hello, thank you for reaching out. Here is how to contact our team:

TurboTax Online and CD/download customers can call customer support at 1-888-829-8608.

During tax season (February 20 to May 1), we're available 7 days a week during these hours:

  • 9 AM to midnight ET for English support
  • 9 AM to 9 PM ET for French support

During the rest of the year (May 2 to February 19), we're available Monday through Friday 9 AM to 6 PM ET for English and French support.