David268
New Member

Troubleshooting

The same way I originally filled out my tax return; the easy steps. This is ridiculous. Whatever way I'm trying to fix this should not really matter. It's your program making the error! You guarantee your product's accuracy; yet, I'm the one catching the error made by your program, which would have caused me to file an inaccurate return, had I not caught this error. Please fix this, or stand by your warranty and give me my money back! I understand sometimes programs malfunction, but it's very poor customer service to expect the customer to fix your mistake!