Troubleshooting

As per CRA:

If you do not receive your payment on the scheduled day, wait 10 working days before calling. You can view your GST/HST payment dates and amounts in My Account.

 

A change in your situation may cause your GST/HST credit payment to be recalculated based on the effective date of the change. The CRA will send you a GST/HST credit notice of redetermination showing the revised annual credit amount when any of the following situations apply and change the amount of your payment:

  • after each reassessment of either your or your spouse or common-law partner's tax return that affects net income
  • after a change in your marital status
  • after a change in the number of eligible children in your care
  • after the death of a GST/HST credit recipient

If this does not apply to you, you can contact CRA on 1-800-387-1193 and they will assist you.