BF181
New Member

Age Calculation

Turbo Tax did not correctly add the age calculation when I did the 2023 NETFILE and as a result I was reassessed with Penalties and interest.

 

Can I get compensation?

Troubleshooting

This TurboTax FAQ tells you how you can submit a claim under the TurboTax 100% Accurate Calculations Guarantee: https://turbotax.community.intuit.ca/turbotax-support/en-ca/help-article/tax-return/submit-claim-tur...

 

BF181
New Member

Troubleshooting

There is no place in the Web Site where you can easily submit a claim as you are constantly redirected to other information.

Troubleshooting

Once you have all the needed information that's mentioned in the FAQ, you can call our phone support and they can assist you further. You can call them at 1-888-829-8608.